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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of kimberly robinett

kimberly robinett

September 17, 2024

5  out of  5
rating by kimberly robinett
"Grateful to get insurance through State Farm. Chelsea was so helpful and amazing to work with in finding the best policy for our family."
We responded:
"Kimberly, welcome to the Farm! Please let us know if we can be of assistance in the future. I will also let Chelsea know what a great job she did."
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Melanie Ann

August 28, 2024

5  out of  5
rating by Melanie Ann
"Shauna provided exceptional service. Not only did she secure an excellent rate for me, but she also took the time to thoroughly explain my coverages and their implications. As someone not well-versed in this area, I greatly appreciated the additional care she extended. Her understanding and personable nature did not go unnoticed. Thank you, Shauna, for your outstanding assistance."
We responded:
"Melanie Ann, thank you for the kind words. We look forward to helping you in the future."
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Jacob Slight

August 27, 2024

5  out of  5
rating by Jacob Slight
"I spoke with Ashlynn who works with Micheal Freemyer. The conversation I had was her was stress free, informative, and effective! Ashlynn assisted me in getting new car insurance for my wife and walking me through every step and detail. She has deep knowledge of all the coverages and answered all my questions perfectly. She also did everything she could to give us the biggest discount."
We responded:
"Jacob, we are glad to be your State Farm office. Thank you for sharing your experience with us."
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Akin Floyd

August 13, 2024

5  out of  5
rating by Akin Floyd
"Excellent service 5star very patient"
We responded:
"Akin, thank you very much for the review. We love helping customers. Please let me know if we can assist with anything else in the future."
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Stephanie Robles

July 31, 2024

1  out of  5
rating by Stephanie Robles
"To whom it may concern, My name is Stephanie A Robles , Angela outley is my claim adjuster. In my opinion this woman is the most unprofessional, rude and off putting individual I have ever had to work with. The first contact with her, she responded that she was backed up on claims, which seems she was a bit overworked. I have replacement cost in my insurance. A claim adjuster is supposed to make the entire process more easier.Per Mrs. Outley even if your name is on the insurance your not to bother her . Your only to call once . Don't ask questions about your claim.she doesn't leave her personal feelings out of it. To go as far as to threat the customer verbally.If you don't do as she says . I had to have my mediation people cc me in an email to verify that she received the plumbers report for it to be included in our claim. We had the contractors contact us personal to ask if he still had a job as it has been over a month.Due to this individual my whole family is thinking about leaving statefarm. Taking the most unexpected incident to happen to a person and making it ten times worse. I tried to change my claims representative due to her off putting nature. Unfortunately I has to wait as nobody but the statefarm agent knows her supervisor or manager information to report her.I would seriously reconsider this person that you have representing the company. Thank you for your time and attention, Stephanie A Robles"
We responded:
"Stephanie, thank you for bringing this to my attention and discussing the issue with me. I hope our call resolved the frustration. Please keep in touch with me if any other issues arise."
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Ronda Crowley

June 14, 2024

5  out of  5
rating by Ronda Crowley
"Micheal Seymour Rocks had alot of issues with my claim due to caliber collision. 20 day ordeal he answered everyone of my annoying calls treated me with the utmost respect and got the job done! Thank you Ronda"
We responded:
"Ronda, you rock! Thanks for the review. We are glad to be your insurance agency. Let us know if you need anything else."
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David Haar

April 3, 2024

5  out of  5
rating by David Haar
"I have been with Michael Freemyer just under a year. The staff (Shauna Mae Deatherage) there is the best. She has helped me bundle my home, auto, and jewelry policies. They have helped switch my account from Louisiana to Tennessee with no hassle. Simply put it the best service I have experienced."
We responded:
"David, thank you for the kind words."
Profile photo of Patrick Bales

Patrick Bales

March 22, 2024

5  out of  5
rating by Patrick Bales
"The people here are very friendly and easy to get in touch with. I recently traded in a vehicle and the process of insuring the new one was as easy as a phone call. 5 minutes and i had the proof of insurance card in my inbox and ready to use! I highly recommend these folks!"
We responded:
"Patrick, thank you very much for the feedback. I am happy to be your agent,and please let my office know can assist further "
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Jessica Ketcham

March 22, 2024

5  out of  5
rating by Jessica Ketcham
"Very helpful office and helped me pick the best plan for me needs! Thank you for all your help Shauna!"
We responded:
"Jessica, thank you for the review. We look forward to being you insurance and retirement office."
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Rashell Green

March 22, 2024

5  out of  5
rating by Rashell Green
"I received amazing, informative, and professional customer service from Chelsea. She definitely helped me with my new Auto policy."
We responded:
"Rashell, thank you very much. Please let us know if you need anything in the future."
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scott voice

February 22, 2024

5  out of  5
rating by scott voice
"Michael and team were very helpful in helping us transitioning State Farm offices while we were moving to a different state. Big thank you to Shauna who is been very helpful and supportive! They have all made us feel like we have known each other for years. I would recommend Michael’s team for your insurance needs!"
We responded:
"Scott, thank you for the review. We look forward to helping you in the future. Please let us know if you need anything else."
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Shaelyn Mchugh

January 23, 2024

5  out of  5
rating by Shaelyn Mchugh
"Shauna is great!"
We responded:
"Shaelyn, thank you for the review."
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Kenton Evans

November 20, 2023

5  out of  5
rating by Kenton Evans
"Michael is an amazing agent he is very easy to talk with and quick to respond 👏 couldn't be happier 😁"
We responded:
"Kenton, thank you very much for the kind review. I look forward to helping you and your family for years to come."
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Christine Krogh

October 30, 2023

5  out of  5
rating by Christine Krogh
"Shauna has been extremely helpful and informative through this whole process! I truly did not know much about insurance coverage until she educated me. She did not just try to sell me a plan, but wanted me to understand exactly what I was paying for and what my family and I are covered for. I appreciate that she took such care to help me make the best decisions on our coverage. I never felt like I was just another number to fill a quota for her which is what made me comfortable to ask questions and look at options. I would recommend her over and over again!"
We responded:
"Christine, thank you very much for the review. We appreciate your business and kind words. Please make sure to let us know if we can assist you further."
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David Wainwright

October 26, 2023

5  out of  5
rating by David Wainwright
"Shauna was great and helped a lot."
We responded:
"David, thank you for the review. we look forward to helping you with your needs in the future."
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Andrew Murry

September 18, 2023

5  out of  5
rating by Andrew Murry
"My wife and I recently moved from Arizona and needed to transfer both Auto and Homeowners policies to Tennessee. After reading Google reviews, we contacted Michael Freemyer's office. Shauna Barbeau was polite, helpful, and personable. She made great suggestions and walked us through each step efficiently and clearly. Follow-up phone calls with Shauna were just as pleasant. We are thankful for her help and expertise. It was nice to experience southern hospitality on the phone again after years away from the southeast! We highly recommend Shauna and the State Farm team!"
We responded:
"Andrew, thank you very much for sharing your experience. we are glad to have you in Tn and at our office. thanks agian for chosing us."
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jazzmynn henderson

September 18, 2023

5  out of  5
rating by jazzmynn henderson
"Absolutely love State Farm!! Shauna was/is very informative with her job. She gave me lots of laughs and information about insurance. She also gave us a break down on what we will be paying for as well as the services that we’re being offered. She was such a big help and made me feel confident in my decision making. I appreciate her so much and couldn’t thank her enough."
We responded:
"Jazzmynn, thank you for picking us. We look forward to servicing you in the future."
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josie munoz

September 17, 2023

5  out of  5
rating by josie munoz
"This 5-star was well deserved. I was assisted by agent Shauna Mae, I just moved to the area and she answered any and all of my questions to make this a very smooth and stress-free process. Our conversations are very welcoming and informational. If you ever need a quote, she's the person to go to! Thank you so much Shauna for all your help."
We responded:
"Josie, So glad we could help you. Welcome to the area and please let us know if you need anything further."
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michael walker

September 14, 2023

5  out of  5
rating by michael walker
"Shauna was my representative. She is absolutely amazing, and I will send anyone I know to her. She looks after me, and takes care of me!! Absolutely the best. Oh, she saved me a bunch of money as well!!"
We responded:
"Michael, what a great review. We love helping our customers. Thanks again."
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Alphonso House

September 13, 2023

5  out of  5
rating by Alphonso House
"Shauna was amazing she explained every part of my polices so that I understood what I was getting she wasn't just trying to sell me insurance, she went above and beyond to help in every way."
We responded:
"Alphonso, thank you for the kind words. We look forward to helping you in the future. Michael "
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Deborah Lyninger

September 11, 2023

5  out of  5
rating by Deborah Lyninger
"Shauna Barbeau is an exceptional account representative for Michael Freemyer, Insurance Agent for State Farm. She was very professional and friendly. She is very knowledgeable about insurance and takes the time to understand what her clients need. I am so glad she is my representative! I am very pleased with State Farm Insurance and what they have to offer! If you are looking to change give Shauna Barbeau a call!!!"
We responded:
"Deborah, that you very much for the review. We look forward to helping you in the future."
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Karin Krsteski

August 23, 2023

5  out of  5
rating by Karin Krsteski
"Shauna Barbeau was extremely helpful during the entire process. Shauna gave me a great bundle package, home and auto and helped me save money for me and my family! I was very pleased with the service that was provided to me."
We responded:
"Karin, thank you very much for letting us assist you. The kind words will be shared with my team. Thanks agian for choosing my office for your insurance and financial planning needs."
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Donald Shinholster

August 20, 2023

5  out of  5
rating by Donald Shinholster
"I have been with Michael Freemyer - State Farm Insurance for almost a year now and I like the way they keep their clients informed and updated. I’m very pleased with their service and their rates. I would recommend everyone join Michael Freemyer Insurance at State Farm."
We responded:
"Donald, thank you for the kind words. Please let us know if we can help you further."
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Dewanna Williams

August 18, 2023

5  out of  5
rating by Dewanna Williams
"I had an amazing experience with this company. They gave me the most affordable insurance bundle in comparison to other companies. My representative Shauna is the best. She answered all calls in a timely manner and when I’m at work she sends me any updates via text. Shauna explains everything perfectly and makes insurance a smooth process. Thank you Shauna!"
We responded:
"Deanna, thank you very much for the review. Please let us know if you need anything else."
Profile photo of Deborah Moyers

Deborah Moyers

August 5, 2023

5  out of  5
rating by Deborah Moyers
"Easy to find even in the rain. I had the pleasure of being helped by the kindest young woman. I was having difficulty setting up my account on my phone. I apologized for being quite unskilled with my phone. She helped me without a word about my skill level! She was professional and friendly in every way!"
We responded:
"Thank you for taking the time to share your experience with our agency and for your kind words, Deborah! We strive to go the extra mile to assist you with any of your insurance questions or needs and to provide you great customer care! We truly appreciate your great feedback!"