State Farm® Insurance Agent Michael Freemyer

"I recently started a renters insurance policy. I am very happy with the coverage and the cost. The online process was simple and easy to navigate. Today (2/7/2025) I received a call and a text from Jenny, regarding a concern with my mailing address. The phone call only took a couple of minutes, and within 10 minutes I received another text with an update from Jenny that the address issue was fixed. This level of service exceeded my expectations. Thank you very much and keep up the great work."

"Jenny was very helpful and gave excellent customer service. She saved me money on my two policies. I would definitely recommend"

"Shauna at Micheal Freemyers State Farm Insurance is amazing! Her customer service is on point and she was very welcoming! She was quick to answer any questions I had and in the end took care of everything we needed quickly and correctly!!!"

"Big thanks to Peyton Satterthwaite for helping us get our policy quickly and easily and being available any time to answer questions I had. Thanks, Peyton!"

"So I have been with State farm for 10 plus years and I have never not once with this office had any problems they are absolutely wonderful people they help you through anything and everything they possibly need to help you with their honest a good people and there is one name that I will have to call out and her name is Shawna she is absolutely amazing she has helped me through so much she has given me really good information through them she is helped me as much as she can possibly help me and she has gotten me where I needed to be if you ever need insurance this is the place to go to is the Michael freemeyer State farm they are absolutely wonderful and I couldn't be more happier with this company they're all very understanding and caring people they are sweet and they treat you just like family."

"Ashlynn is absolutely the most kind and helpful agent. She will work with you to find the best fit for any situation."

"State Farm at Michael Freemeyer’s office in Clarksville has been nothing shy of extraordinary to work with while getting my wife and I’s home and auto insurance covered. Our agent, Shauna, is amazing at what she does. The moment I walked in, I felt extremely welcomed. She answered all the questions I had for her and explained everything we were receiving in great detail to a level of basic understanding. Since getting fully covered with Shauna and State Farm, the communication channel is simple and efficient. I highly recommend going to Michael Freemeyer’s to get covered. They will be with you along every step of the way. Thank you to all the employees of State Farm at Michael Freemeyer’s Office!!"

"Shauna is great. When I had a accident she called to make sure if I need any assistance and keeping me informed about my vehicle. Thank you!"

"I received outstanding customer service from Peyton. He was very kind and friendly and he made it whole process easy and stress-free for me. Thanks for the help!"

"Shauna delivered outstanding customer service, making the entire process effortless and stress-free."

"Grateful to get insurance through State Farm. Chelsea was so helpful and amazing to work with in finding the best policy for our family."

"Shauna provided exceptional service. Not only did she secure an excellent rate for me, but she also took the time to thoroughly explain my coverages and their implications. As someone not well-versed in this area, I greatly appreciated the additional care she extended. Her understanding and personable nature did not go unnoticed. Thank you, Shauna, for your outstanding assistance."

"I spoke with Ashlynn who works with Micheal Freemyer. The conversation I had was her was stress free, informative, and effective! Ashlynn assisted me in getting new car insurance for my wife and walking me through every step and detail. She has deep knowledge of all the coverages and answered all my questions perfectly. She also did everything she could to give us the biggest discount."

"Excellent service 5star very patient"

"To whom it may concern, My name is Stephanie A Robles , Angela outley is my claim adjuster. In my opinion this woman is the most unprofessional, rude and off putting individual I have ever had to work with. The first contact with her, she responded that she was backed up on claims, which seems she was a bit overworked. I have replacement cost in my insurance. A claim adjuster is supposed to make the entire process more easier.Per Mrs. Outley even if your name is on the insurance your not to bother her . Your only to call once . Don't ask questions about your claim.she doesn't leave her personal feelings out of it. To go as far as to threat the customer verbally.If you don't do as she says . I had to have my mediation people cc me in an email to verify that she received the plumbers report for it to be included in our claim. We had the contractors contact us personal to ask if he still had a job as it has been over a month.Due to this individual my whole family is thinking about leaving statefarm. Taking the most unexpected incident to happen to a person and making it ten times worse. I tried to change my claims representative due to her off putting nature. Unfortunately I has to wait as nobody but the statefarm agent knows her supervisor or manager information to report her.I would seriously reconsider this person that you have representing the company. Thank you for your time and attention, Stephanie A Robles"

"Micheal Seymour Rocks had alot of issues with my claim due to caliber collision. 20 day ordeal he answered everyone of my annoying calls treated me with the utmost respect and got the job done! Thank you Ronda"

"I have been with Michael Freemyer just under a year. The staff (Shauna Mae Deatherage) there is the best. She has helped me bundle my home, auto, and jewelry policies. They have helped switch my account from Louisiana to Tennessee with no hassle. Simply put it the best service I have experienced."

"The people here are very friendly and easy to get in touch with. I recently traded in a vehicle and the process of insuring the new one was as easy as a phone call. 5 minutes and i had the proof of insurance card in my inbox and ready to use! I highly recommend these folks!"

"Very helpful office and helped me pick the best plan for me needs! Thank you for all your help Shauna!"

"I received amazing, informative, and professional customer service from Chelsea. She definitely helped me with my new Auto policy."

"Michael and team were very helpful in helping us transitioning State Farm offices while we were moving to a different state. Big thank you to Shauna who is been very helpful and supportive! They have all made us feel like we have known each other for years. I would recommend Michael’s team for your insurance needs!"

"Shauna is great!"

"Michael is an amazing agent he is very easy to talk with and quick to respond 👏 couldn't be happier 😁"

"Shauna has been extremely helpful and informative through this whole process! I truly did not know much about insurance coverage until she educated me. She did not just try to sell me a plan, but wanted me to understand exactly what I was paying for and what my family and I are covered for. I appreciate that she took such care to help me make the best decisions on our coverage. I never felt like I was just another number to fill a quota for her which is what made me comfortable to ask questions and look at options. I would recommend her over and over again!"

"Shauna was great and helped a lot."